People love using on-demand multi-service apps for a variety of reasons. Well, the key expectation that they have from these apps is a smooth experience. With a Gojek Clone app, your consumers can quickly book more than 101 on-demand services and get them delivered to their doorstep at the right time!
Additionally, customers are now familiar with the many benefits of using a multi-service app. And, that is one good thing for you. Simply put, you won’t have to spend millions on marketing. People are already acquainte by multi-service platforms and they will easily adapt your app without much convincing.
But, that doesn’t mean you can overlook the importance of adding new features. Here are some of the most advanced features that you must integrate into your app.
Gojek is a popular on-demand multi-service platform that offers a wide range of services such as ride-hailing, food delivery, logistics, and payment services.
Features Your Multi-service App Must-have
Listed here are the on-demand app features you must consider integrating into the app. Unquestionably, all of these features enhance customer experience plus take your business a cut above others.
Manage multiple credit cards
Using the Gojek Clone app, your customers can easily book a service and pay for it. They have the option to pay using credit cards.
Thus, to make payments online in a single click, your customers can add multiple credit cards. No credit card information is stored on the app or its database. Instead, everything is kept securely in the safe vaults of the local payment gateway company.
They can add or remove credit cards whenever they want to.
Real-time service bidding
Your customers can post tasks for handymen like carpenters, plumbers, electricians, etc., and get bids for the service in real time.
As soon as the task is posted on the app, all the nearby handymen from the chosen category are notified about it. Now, depending on their willingness, the handymen can bid for the task on the Gojek Clone app.
The user can see the bidding professionals and their profiles on the user app and choose to hire one of them accordingly. In case, if the handyman wishes to negotiate the prices, they can do it on the app itself, in real-time.
User-friendly interface: The app should have a user-friendly interface that is easy to navigate.
18+ age confirmation
The 18+ age confirmation option is helpful to ensure that minors don’t purchase alcohol online using this app. Usually, vendors do not verify the buyer’s ID to determine whether they are of legal drinking age or not. Thus, this feature is integrated to make sure that minors are not able to purchase alcohol.
In order to purchase alcohol, the customer needs to upload their ID. The uploaded ID is then compared to the person’s actual identification once the delivery driver reaches the delivery address. The person whose ID has been uploaded must be handed over the items.
Real-time location tracking
The Gojek Clone app allows customers to track their delivery driver’s location in real-time. After the delivery driver is assigned to the service, customers can start tracking their live location on the map.
Along with the live location tracking, customers can also see the estimated arrival time on the same screen.
Rating and review system: The app should have a rating and review system for both customers and service providers to improve the overall service quality.
Easy service cancellation
Customers can easily cancel the rides or any service they have booked using the app. All they need to do is provide a relevant reason for their service cancellation.
Also, if the app’s policy says that service cancellation charges need to be deducted, then customers may have to pay the charges on time.
Customer support: The app should have a customer support feature to assist users with any issues or concerns they may have.
The Gojek Clone app provides a variety of features along with an assortment of 101+ on-demand services.
So, if you want to simplify your life by using the multi-service app, then get the pre-built solution right away! To develop a perfect on-demand app solution, get the demo app from a white-labeling firm.
Well, with the help of experts, you can launch your own multi-service app in less than a week or two.