Why You Shouldn’t Miss Out on a PPI Claim: Protecting Your Financial Rights

PPI Claim

Are you tired of seeing your hard-earned money slip through your fingers? It’s time to take charge and protect your financial rights! If you’ve ever had a Payment Protection Insurance (PPI) policy, then this blog post is an absolute must-read. We’re here to tell you why you shouldn’t miss out on a PPI claim – the key that could unlock substantial refunds and restore justice in your finances. So, grab a cup of coffee, sit back, and get ready to discover how reclaiming what’s rightfully yours can be both empowering and financially rewarding!

Introduction to PPI and its history

Payment Protection Insurance, commonly known as PPI, is a type of insurance that was sold alongside loans, credit cards, and other financial products. It was designed to cover the payments in case the borrower became unable to pay due to unforeseen circumstances such as illness, injury or redundancy.

PPI gained popularity in the 1990s when banks started offering it as an add-on to their financial products. The idea behind PPI seemed beneficial for both borrowers and lenders. Borrowers felt secure knowing that their repayments would be covered in times of need while lenders saw it as a way to protect themselves from potential defaults.

However, over time it became evident that PPI was being mis-sold on a massive scale. In many cases, borrowers were not aware that they had been sold PPI or were led to believe that it was mandatory for loan approval. This resulted in millions of people paying for insurance they did not need or want.

The mis-selling of PPI came into the spotlight when several consumer groups and media outlets started investigating and reporting on various malpractices by banks and other financial institutions. As a result, the Financial Conduct Authority (FCA) launched a full-scale investigation into the sale of PPI in 2005.

The FCA’s investigation revealed shocking statistics – it was estimated that more than 64 million PPI policies had been sold since 1990 with an average commission rate of around 67%. This meant that banks had made billions in profit from the sale of PPI.

In 2011, the FCA announced new rules for the sale of PPI, including a ban on single premium policies and a requirement for firms to provide clearer information on the cost and benefits of PPI. The following year, banks were ordered to compensate customers who had been mis-sold PPI. This led to a surge in claims and by 2017, over £30 billion had been paid out in compensation to customers.

In August 2019, the FCA set a deadline of 29 August 2019 for customers to make a complaint about mis-sold PPI. This means that after this date, customers will no longer be able to make a new claim for mis-sold PPI.

Overall, the history of PPI has been marred by controversy and widespread mis-selling. It has resulted in significant financial losses for both consumers and financial institutions. However, it has also brought about important changes in regulations and consumer rights, making it easier for consumers to seek justice if they have been affected by mis-selling practices.

How PPI was mis-sold and the impact on consumers

PPI, or Payment Protection Insurance, was a type of insurance policy that was sold alongside loans, credit cards, and mortgages. Its purpose was to cover the payments in case the borrower could not make them due to unforeseen circumstances such as illness, unemployment, or accident. However, over time it became apparent that PPI policies were being mis-sold on a large scale by banks and other financial institutions.

Mis-selling is when a product or service is sold to a consumer in an unethical or misleading manner. In the case of PPI, many consumers were convinced to purchase this insurance even though they did not need it or would never be able to claim from it. This mis-selling had a significant impact on consumers and their finances.

One of the main ways in which PPI was mis-sold was through aggressive sales tactics. Many bank employees were incentivized with high commissions for selling PPI policies, leading them to pressure customers into buying them without fully explaining what the policy covered and its cost. In some cases, PPI was even added onto loans without the customer’s knowledge or consent.

Another common tactic used by banks and lenders was omitting key information about PPI during the sales process. Customers were not informed that there were limitations and exclusions within the policy that made it difficult for them to make successful claims when needed. For example, many policies did not cover self-employed individuals or those with pre-existing medical conditions.

Furthermore, some customers were told that taking out a PPI policy was a requirement for getting a loan or credit card, when in reality it was an optional add-on. This misled many consumers into believing they had no choice but to purchase the insurance.

The impact of this mis-selling on consumers has been significant. Many people were paying for an insurance policy that they did not need or could not use. This meant that they were spending money unnecessarily and their financial situation was negatively affected. In some cases, customers were even unaware that they had been sold PPI until years later when they tried to make a claim and realized it was invalid.

In addition, the cost of PPI policies was often high and added onto the overall cost of the loan or credit card. This not only made it more difficult for consumers to repay their debts, but also resulted in them paying more interest over time.

The mis-selling of PPI also damaged consumer trust in banks and financial institutions. Many people felt deceived and taken advantage of by these companies, leading to a loss of confidence in the financial industry as a whole.

Overall, the mis-selling of PPI had a significant impact on consumers who were left with unnecessary expenses and diminished trust in the financial sector. The widespread nature of this issue led to various investigations and compensation schemes being put in place to address the harm caused to consumers. 

Understanding your rights as a consumer and why you shouldn’t miss out on a PPI claim

Understanding your rights as a consumer and why you shouldn’t miss out on a PPI claim is crucial in protecting your financial well-being. PPI, or Payment Protection Insurance, was sold alongside loans, credit cards, and mortgages as a form of insurance that would cover the borrower’s repayments in the event of illness, unemployment, or other unforeseen circumstances.

However, it was later revealed that many PPI policies were mis-sold by banks and lenders. This means that individuals were sold PPI without their knowledge or understanding of what it actually covered. In some cases, consumers were even told that they had to purchase PPI in order to be approved for a loan or credit card.

As a result of this widespread mis-selling, millions of people have been entitled to make a claim for compensation. The Financial Conduct Authority (FCA), the UK’s financial regulator, estimates that over £36 billion has been paid out in compensation since 2011.

One important aspect to note is that there is a deadline for making a PPI claim. The FCA set August 29th, 2019 as the final date for submitting new claims. This means that if you believe you may have been mis-sold PPI and haven’t yet made a claim, time is running out.

But why should you bother making a claim? Firstly, it’s important to understand your rights as a consumer. You have the right to be treated fairly and not be misled or pressured into purchasing unnecessary products like PPI.

If you were mis-sold PPI, you have the right to be compensated for any financial losses that resulted from the mis-selling. This could include the premiums you paid for PPI, as well as any additional interest or fees that were charged because of the PPI policy.

Secondly, making a claim for mis-sold PPI could potentially provide you with a significant amount of money. The average payout for successful claims is around £2,000, but some individuals have received even more than that. This money could help with paying off debts, covering unexpected expenses, or even just giving yourself a financial cushion.

Lastly, by making a claim for mis-sold PPI, you are holding banks and lenders accountable for their actions. Many banks and lenders have already been fined by the FCA for their role in the widespread mis-selling of PPI. By making a claim, you are sending a message that consumers will not stand for being taken advantage of.

Understanding your rights as a consumer and why you shouldn’t miss out on a PPI claim is important in protecting your financial interests. If you believe you may have been mis-sold PPI, it’s worth looking into making a claim before the August 29th, 2019 deadline. Don’t miss out on the opportunity to potentially receive compensation and hold banks and lenders accountable for their actions.

Step-by-step guide on how to make a PPI claim

Making a PPI claim can seem like a daunting and complicated process, but it is important to protect your financial rights by claiming back any mis-sold PPI. In this step-by-step guide, we will walk you through the process of making a successful PPI claim.

Step 1: Gather all relevant information

The first step in making a PPI claim is to gather all the necessary information and documents related to your loan or credit agreement. This includes any loan agreements, statements of account, and payment receipts that show evidence of PPI being added on. It is also helpful to have any correspondence with the lender regarding the PPI, such as letters or emails.

Step 2: Determine if you were mis-sold PPI

Before proceeding with your claim, it’s essential to determine if you were actually mis-sold PPI.

There are several ways in which this could have happened:

– You were not informed about the PPI being added onto your loan or credit agreement.

– You were told that taking out PPI was mandatory for getting approved for the loan.

– The terms and conditions of the policy were not explained properly to you.

– Your employment status was not taken into consideration when selling you the policy.

If any of these apply to you, then there is a high chance that your PPI was mis-sold and you should proceed with making a claim.

Step 3: Contact your lender

Once you have determined that you were mis-sold PPI, the next step is to contact your lender. This can be done either by phone or in writing, and it is important to include all the relevant information and documents you have gathered in Step 1.

It’s also helpful to clearly state why you believe you were mis-sold PPI and how this has affected you financially. Be sure to keep a record of all communication with your lender, including dates, times, and names of the people you spoke with.

Step 4: Wait for a response

After submitting your claim, your lender has up to eight weeks to respond. If they do not respond within this time frame or if their response is unsatisfactory, you can escalate your claim to the Financial Ombudsman Service (FOS).

Step 5: Submit a complaint to the FOS

If your lender does not respond within eight weeks or if their response is unsatisfactory, you can submit a complaint to the FOS. The FOS is an independent organization that helps resolve disputes between consumers and financial companies.

To make a complaint with the FOS, you will need to fill out their complaints form online or by post. You will also need to provide any evidence or documentation that supports your claim.

Step 6: Wait for a decision from the FOS

After submitting your complaint, the FOS will investigate your case and make a final decision. This process can take several months, so it’s important to be patient.

If the FOS decides in your favor, they will instruct your lender to pay you compensation for the mis-sold PPI.

Step 7: Consider using a claims management company (optional)

If you do not feel comfortable making a PPI claim on your own, you can consider using a claims management company. These companies specialize in handling PPI claims and can help guide you through the process. However, they will charge a fee for their services, usually a percentage of any compensation received.

Step 8: Be aware of deadlines

There are strict deadlines for making PPI claims. The deadline for making new complaints was August 29th, 2019. If you have already made a complaint and it was rejected or under investigation by August 29th, 2019, then the deadline to escalate your complaint to the FOS is February 29th, 2020.

If you miss these deadlines, you may lose your right to claim back any mis-sold PPI.

In summary:

  1. Gather all relevant information and documents.
  2. Determine if you were mis-sold PPI.
  3. Contact your lender.
  4. Wait for a response.
  5. Submit a complaint to the Financial Ombudsman Service (FOS).
  6. Wait for a decision from the FOS.
  7. Consider using a claims management company (optional).
  8. Be aware of deadlines.

It is important to note that making a PPI claim can take time, patience, and persistence. But it’s worth it in the end to potentially receive compensation for any mis-sold PPI. If you are unsure about any part of the process, seek professional advice or guidance from a reputable source before proceeding with your claim.


In conclusion, it is essential to understand your financial rights and take action if you have been mis-sold a PPI. With the deadline approaching, now is the time to review your finances and see if you are eligible for a claim. Don’t let banks or lenders take advantage of you any longer – stand up for yourself and make a PPI claim today. Your hard-earned money deserves to be protected, and a successful PPI claim can help restore that peace of mind. Don’t miss out on this opportunity to protect your financial future.


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